Unless otherwise stated on its product page, you have 30 days to return a product for any reason. We only accept returns in the original packaging. All returns for purchases over $150 will incur a return shipping fee. Preorders that have not yet shipped will not incur a return shipping fee.
Once we receive your return at our warehouse, our team will inspect the returned item. If it’s in new condition, we’ll issue any appropriate credits and/or refunds, less the return shipping fee. Get started.
* If you received a preorder perk in connection with your preorder, the full retail value of your perk will be deducted from any refund issued for your return.
If you receive an item that was damaged in transit or is defective, we’d be happy to send you a replacement.
Aside from damaged items, we do not process exchanges. But you’re free to return one product and purchase a different one. See above for our Return Policy.