Warranty

Warranty Policy

Every Dims. product is covered by a 10-year warranty. You are eligible for our warranty if you are the original purchaser of the product, with valid proof of purchase.

10-Year Limited Warranty

Our warranty applies to defects in the foundational elements of your furniture: specifically, wood frames, springs, joints, bases, legs and hardware. If we determine in our sole discretion that the claimed defect is covered by our warranty, we will repair or replace the defective part(s) at no charge to the original purchaser.

Our warranty does not cover:

  • Normal wear and tear
  • Damage from sharp objects or prolonged exposure to moisture or sunlight
  • Damage resulting from atypical use of the product, including any use outside the guidelines presented on our website 
  • Naturally occurring variations in wood grain or powder coating
  • Naturally occurring changes in finishes resulting from exposure to light or aging 

Limitation of Liability

We are not liable for any indirect, incidental, consequential or punitive damages for any matter arising out of our warranty. Notwithstanding anything to the contrary herein, our total liability for any matter arising out of our warranty will not be greater than the amount paid by the original purchaser for the product covered by our warranty.